To contact LBH Insurance you can use either the contact tables below to find the correct details if you know the member of staff that is dealing with your insurance. If you do not know the member of staff then you can use the general e-mail address of and we will pass your e-mail on to the relevant department.
You can also contact us in writing at:
660-662 London Road
It is our intention to provide you with the highest possible level of customer service at all times. However we recognise that things can go wrong on occasion and if this occurs we are committed to resolving matters promptly and fairly.
Should you not be satisfied with our final response, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). More information is available on request or on their website, www.financial-ombudsman.org.uk
We are also required to inform you of the availability of the Online Dispute Resolution platform to assist you if we are unable to resolve your Complaint. However, this service will refer your Complaint to the Financial Ombudsman Service, so you may instead wish to contact them directly. More information is available on their website.