what makes lbh insurance a 5  star broker?

A good broker isn't just someone who sells insurance, they're a strategic partner who protects your business, understands your risks, and advocates for you.

As brokers we consistently demonstrate a deep market knowledge, we understand the insurance market, products, pricing, and trends, allowing us to give accurate, tailored advice and with strong Risk‑Assessment skills, we know how to analyse your business risks and match you with the right cover, not generic policies.

We listen and understand your business, because a good broker takes time to understand how your business operates, what matters to you, and where your vulnerabilities are.

Our strategic thinking (What separates “good” from “great”) means we don't just place insurance, we think strategically, support long‑term planning to enable adjustments.

We act in your best interest, we work for you, not the insurer. We compare options, negotiate terms, and ensure you get the right protection and not the easiest sale.

We have excellent communication and transparency, as a good broker we explain policies clearly, avoid jargon, and we are upfront about costs, exclusions, and limitations.

We are a responsive reliable service, with prompt service, quick answers, and proactive updates, which are all essential traits highlighted by insurance buyers.

We offer strong claims support, so as a great broker we stand beside you during a claim, guiding you, challenging insurers when needed, and ensuring you get what you're entitled to.

We demonstrate the importance of building long‑term relationships based on trust, consistency, and genuine care for your business success.

We are the 5⭐ Broker who protects you, understands you, advises you, and advocates for you, strategically, proactively, and always with your best interests at heart.

For more information you can contact us on 01702 347889  www.lbhinsurance.co.uk